Return & Refund Policy
Last Updated: July 23, 2022
- Return requests must be submitted within the return period(s) listed below:
- Original Artwork & Artefacts: No returns or refunds, only resell to Umaid Art Gallery.
- Open Edition Prints: fifteen (15) calendar days from the date of delivery
- Return requests received outside the stated return period(s) will not be accepted
- Return shipments must be arranged through Umaid Art Gallery and shipped in their original packaging (including all accompanying certificates received with the order)
- Customers are responsible for return shipping costs unless otherwise stated
- Refunds will be processed back to the original form of payment once the artist receives the artwork
- All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in INR
- All Original Artwork, Artefacts, Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns
- Returns will not be accepted for any art print that has been stretched, cropped, or altered in any capacity after purchase
In case of Original Artwork, Artefacts, Special Collection, Limited Edition, framed/matted Open Edition artwork: If the buyer/collector want to sell the artwork asset, then please contact us at hello@umaid.art.
For returns, refunds or sale please contact us at hello@umaid.art